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Welcome to MotorcycleGearPro.com (“Website”), operated by Motorcycle Equipment Store (“we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our Website and services. By accessing or using our Website, you agree to be bound by these Terms and all applicable laws and regulations.

1. Our Rider Community

MotorcycleGearPro is created by riders, for riders. We specialize in premium motorcycle gear and accessories designed for performance and safety. Our target customers are motorcycle enthusiasts who value quality equipment from trusted brands like Alpinestars, Bering, and Givi.

2. User Responsibilities

2.1 Account Security

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorized account use

2.2 Prohibited Activities

You agree not to:

  • Use our Website for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Website
  • Misrepresent your identity or provide false information

3. Products and Services

3.1 Product Descriptions

We offer a curated selection of:

  • Protective gear (helmets, body armor, gloves)
  • Riding apparel (base layers, boots, clothing)
  • Bike accessories (disc locks, chain care, heated grips)
  • Brand-specific collections (Alpinestars, Bering, Givi, Hevik)

We strive for accuracy in product descriptions but cannot guarantee all descriptions are error-free.

3.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products without notice.

4. Orders and Payments

4.1 Order Process

Orders constitute an offer to purchase, which we accept when we ship the product. We reserve the right to cancel any order for any reason.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that you have the legal right to use any payment method provided.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time without notice.

5. Shipping Policy

5.1 Shipping Options

Standard Shipping ($12.95):

  • Carrier: DHL or FedEx
  • Delivery time: 10-15 business days after shipment
  • Includes tracking and insurance

Free Shipping (Orders over $50):

  • Carrier: EMS
  • Delivery time: 15-25 business days after shipment
  • Includes basic tracking

5.2 International Shipping

We ship worldwide (excluding some Asian and remote regions). International customers are responsible for any customs fees or import duties.

6. Returns and Refunds

6.1 Return Policy

We offer a 15-day return window from the delivery date. To be eligible for return:

  • Items must be unused, in original packaging with all tags attached
  • Proof of purchase is required

6.2 Non-Returnable Items

For rider safety and hygiene, these items cannot be returned unless defective:

  • Ear Plugs (opened packages)
  • Chain Care products (opened containers)
  • Helmet/Accs Lock (if packaging seal is broken)
  • Body Armour (if protective film is removed)

6.3 Refund Process

Refunds are processed within 3-5 business days after we receive and approve your return. Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this Website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Website or products.

9. Governing Law

These Terms shall be governed by the laws of the State of North Carolina, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Your continued use of the Website constitutes acceptance of the modified Terms.

11. Contact Us

For questions about these Terms, contact our Rider Support team:

Email: [email protected]
Motorcycle Equipment Store
2609 Concord Street, Charlotte, US 28209

Ride protected, shop confidently.
– The MotorcycleGearPro Team