Last Updated: [Insert Date]

At MotorcycleGearPro (“we”, “us”, or “our”), we understand that serious riders value their privacy as much as they value premium protection gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website motorcyclegearpro.com (the “Site”).

1. Information We Collect

We collect information that helps us deliver the high-performance shopping experience you expect:

  • Personal Information: Name, email address, shipping/billing address, payment details (processed securely via PCI-compliant systems), phone number
  • Transaction Data: Purchase history, product preferences, and order details
  • Technical Data: IP address, browser type, device information, and browsing behavior
  • Communication Data: Customer service inquiries, product reviews, and survey responses

2. How We Use Your Information

Like the precision engineering in your riding gear, we use your data with purpose and care:

  • Process and fulfill your orders for premium motorcycle equipment
  • Provide rider-focused customer support (response within 1 business hour)
  • Improve our product offerings and Site performance
  • Send service-related communications (order confirmations, shipping updates)
  • With consent, send promotional offers on new gear and riding accessories
  • Prevent fraud and enhance security (real-time monitoring like our CE-certified armor standards)

3. Data Sharing and Disclosure

We treat your data with the same protective standards as our body armor:

  • Service Providers: Trusted partners for payment processing (PayPal, card networks), shipping carriers, and IT services—all bound by strict confidentiality
  • Legal Compliance: When required by law or to protect our rights (similar to how gear protects yours)
  • Business Transfers: In case of merger or acquisition, with notice
  • Aggregated Data: Non-identifiable analytics to improve rider experiences

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we ship globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

Your security isn’t negotiable—just like your gear’s protection standards:

  • 256-bit SSL encryption (financial institution level)
  • PCI-DSS compliant payment processing
  • Regular security audits and vulnerability testing
  • Limited access to personal data (need-to-know basis)
  • Data retention only as long as necessary for operational or legal requirements

6. Your Rights as a Rider

You control your data like you control your bike:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request erasure under certain conditions
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a structured format

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our Site uses cookies—small data files that help us:

  • Remember your preferences (like helmet size or brand favorites)
  • Analyze Site traffic to improve performance
  • Enable secure checkout processes
  • Deliver relevant product recommendations

You can manage cookies through your browser settings, though this may affect Site functionality.

8. Third-Party Links

Our Site may link to trusted partners like Alpinestars or Givi. These third-party sites have their own privacy policies—we recommend reviewing them.

9. Children’s Privacy

Our gear is designed for adult riders. We do not knowingly collect data from children under 16.

10. Policy Updates

We may update this policy as our business evolves—check the “Last Updated” date for changes. Continued use of the Site constitutes acceptance.

11. Contact Us

For privacy questions or concerns, reach our Rider Support Team:

Motorcycle Equipment Store
2609 Concord Street, Charlotte, US 28209
Email: [email protected]

Ride protected, privacy secured.

The MotorcycleGearPro Team